The Elizabeth Line, London’s newest addition to the transport network, has claimed the title of the capital’s favourite Underground line, according to a recent YouGov poll of 1,010 adult Londoners. Opening in 2022, the line is admired by 67% of respondents who have used it, with only 4% expressing a negative opinion.
While purists may argue that the Elizabeth Line is not technically a “Tube” line—former Crossrail CEO Mark Wild being one such critic—Londoners appear to have embraced it as part of the Underground. At the time of its launch in May 2022, a survey revealed that 56% of Londoners considered it part of the Tube network, compared to just 21% who did not. This level of acceptance starkly contrasts with views on the Docklands Light Railway (DLR) and London Overground, which divided opinions on whether they qualify as part of the Tube.
Runners-up in the tube line rankings
Following the Elizabeth Line, the London Overground takes second place with 52% of current and former riders giving it a thumbs up, and only 6% expressing dissatisfaction.
The Jubilee Line ranks as the highest-rated undisputed Tube line, securing fourth place overall. It holds a 45% approval rating, with just 9% disapproval. Interestingly, this is a fall from its previous top position in 2017 when a similar poll crowned it the favourite.
The top five lines are dominated by the “newer” additions to the network, all of which began operations in the late 1960s or later. This trend is reversed at the bottom of the table, where the oldest lines—dating back to the late 19th and early 20th centuries—struggle to win public favour.
The struggles of the older lines
The Central Line has the dubious honour of finishing last in the rankings. More users dislike (30%) than like (25%) this historic red line. Beset by delays, overcrowding, and complaints of unbearable heat in summer, the Central Line’s aging infrastructure appears to have taken a toll on its reputation.
The Northern Line fares only slightly better, with opinions evenly divided at 26% positive and 27% negative. The Bakerloo Line also faces a mixed reception, with 22% expressing approval compared to 19% disapproval. These three lines, which also placed at the bottom of the 2017 poll, continue to suffer from their antiquated designs and equipment.
What makes the elizabeth line the favourite?
When Londoners were asked directly to name the best Tube line, the Elizabeth Line once again emerged victorious, capturing 29% of the vote. In comparison, the Victoria Line, its closest competitor, garnered just 9%. The Jubilee Line and London Overground tied for third place with 7% each.
More Read
The Waterloo & City Line, often overlooked, failed to register any votes as the best line. However, this is not necessarily a reflection of poor quality—only 9% of users gave it a negative review. Instead, its unpopularity likely stems from limited use, as 24% of respondents reported never having ridden it.
Why londoners love the elizabeth line
The Elizabeth Line’s success can be attributed to its modernity and efficiency. As London’s newest transport innovation, it boasts sleek trains, improved accessibility, and reduced journey times, making it a standout option for commuters. Its ability to connect suburban areas to central London has also helped alleviate congestion on other lines.
The verdict
The YouGov poll reaffirms Londoners’ appreciation for modern, reliable, and comfortable transport options. While the Elizabeth Line may not strictly belong to the Tube by some definitions, it has clearly won the hearts of its users, solidifying its place as a key component of London’s transport network.
As the city continues to grow, these results highlight the importance of investing in modern infrastructure to meet the demands of a dynamic and ever-evolving population.
